Terms of Service

These terms govern your use of Wave Pro, a UK platform for personal watercraft and boat owners. Please read them carefully — by creating an account or using Wave Pro you agree to them.

1. About Wave Pro

Wave Pro is operated by Primox Software Ltd (“Wave Pro”, “we”, “us”), a company registered in England and Wales (company number 17266468, registered office 20 Proctor Street, Bury, England, BL8 2NY), and the company you contract with under these terms. Wave Pro currently provides information about UK launch locations, live weather and marine conditions summaries, Plan a Journey, a private “Garage” for your own craft records, Ride Mode for recording your own journeys, Compete for personal ride figures, Social for rider profiles and posts, Explore (including Ride Outs, events, challenges and a Marketplace), and the ability to contribute launch knowledge for review. Wave Pro is an information and connection service — we do not sell craft, handle payments between riders or between riders and businesses, arrange transport, or provide safety clearance. Being listed in the Services & Dealers directory is free (section 8).

2. Accepting these terms

By registering for or using Wave Pro you confirm that you accept these terms and our Privacy Policy. If you do not agree, please do not use the service.

3. Your account

Wave Pro accounts are for adults: you must be at least 18 years old to create an account, and creating one includes confirming that you are 18 or over. This is an eligibility requirement for Wave Pro accounts. Provide accurate details, keep your login secure, and let us know promptly if you suspect unauthorised access. You are responsible for activity under your account.

4. Acceptable use

You agree not to:

• break any law, or use Wave Pro for fraud, harassment, or abuse;
• post false, misleading, or fabricated information about launches, craft, conditions, listings or rides;
• submit fabricated ride data, manipulate rankings, or otherwise cheat Compete;
• impersonate another rider, Wave Pro, or a business;
• misuse the contribution, reporting or blocking tools, or submit unlawful content;
• scrape, disrupt, or attempt to gain unauthorised access to the platform or other users’ data.

5. Launch, conditions and journey planning

Launch details and forecast-based conditions information are provided for information only. Available source links and provenance are shown — the information is not safety advice or a clearance to go on the water. Wave Pro does not currently provide tide predictions. Plan a Journey is a modelled estimate of conditions along a route you draw; it is not a navigation track and it is not an official marine forecast. Conditions on the water change quickly; always judge them in person — including tides where relevant — and ride within your ability, your craft’s limits and the law. You remain solely responsible for your decision to launch.

6. Ride recording and Compete

Ride Mode records a journey only while the app is open and on screen. Recorded routes are private to you. Compete shows personal figures derived from rides you record, and may show rankings among members who have entered a class. Wave Pro does not certify those figures, does not guarantee they cannot be manipulated from a modified device, and does not provide a sanctioned race. Entering a class is optional.

7. Social, Marketplace, Ride Outs and your content

Your Garage records and recorded journeys remain private to you unless you choose to publish a related public craft page or enter a Compete class. Content you submit for other people to see — launch suggestions, Social posts and photographs, Marketplace listings, Ride Outs and events — remains yours. So that we can operate Wave Pro, you grant us a non-exclusive, royalty-free licence to host and store that submitted content, reproduce it where technically necessary, moderate or edit it where appropriate, and display it within the service once approved. We may also show approved public community content when explaining or promoting Wave Pro.

Social photographs and Marketplace listings are reviewed before they appear. You can report a post, a rider or a listing, and you can block a rider. We may edit or remove content that breaches these terms, and we may suspend accounts.

Marketplace contact is direct (phone, WhatsApp or email as you choose). Wave Pro does not take payments, hold goods, or stand between buyer and seller. You are responsible for your listing and for any deal you make. Ride Outs and events are organised by members; Wave Pro does not run the day on the water.

The Services & Dealers directory lists marine businesses Wave Pro has checked against their public information. Being listed is free, and so are a listing’s contact details and its logo. A business that Wave Pro listed is marked Listed by Wave Pro, unless its listing shows its logo with its permission. Being listed is not a verification, an endorsement or a partnership. How the directory is ordered: in the full list, businesses follow an order that rotates each week, and a logo or a sponsorship doesn’t change it. A search shows the closest name matches first. In the app, a list of businesses near a place shows businesses verified by Wave Pro first and then the nearest. Being shown first is not a Wave Pro recommendation, and the Verified by Wave Pro mark cannot be bought. Any paid placement we offer in future will be clearly labelled. Other business features operate by invitation only while in controlled access. Rider Assistance is not currently available to members.

8. Business listings

This section applies to a business whose listing appears in the Services & Dealers directory.

• Free listing. Wave Pro may list a marine business from its public information at no cost to the business. A listing can include the business’s trading address or service area; a factual description, its categories and services, and the brands it deals in, where verified; its opening hours; the contact details it makes public for customers (telephone, email, website and WhatsApp); and, with its permission, its logo. A business that trades from more than one place may have a listing for each location.
• Free corrections, contact details and logo. A listed business can, free of charge and at any time, ask us to confirm or correct its listing, update its public contact details, send us its logo, or add factual information about its services, by emailing business@wave-pro.co.uk. Before we make a correction, add a logo or change a contact detail, we take reasonable steps to check that the request comes from the business (for example against its own published contact details or Companies House).
• Removal and objections. A business, or anyone whose details appear in a listing, can ask us to remove the listing or object to it at any time, free of charge, by emailing business@wave-pro.co.uk. We do not require proof that you own the business before we act on a removal request or an objection; we may ask only for what we need to find the listing. We remove a listing promptly when asked and keep only the minimum record needed so that it is not listed again (see our Privacy Policy, section 6).
• Your responsibilities. The details and logo you give us must be accurate, must be your business’s own, and you must be entitled to publish them. Phone numbers, email addresses and websites belong in the contact fields, not in the description. We may edit, hide or remove content that is inaccurate, misleading, unlawful or in breach of these terms.
• What a listing does not include. Wave Pro Business subscriptions, advertising, sponsorship, receiving requests from riders through Wave Pro, any other premium service, or any promise of enquiries, sales or a particular position in the directory. The “Verified by Wave Pro” mark is separate and cannot be bought.
• Changes to the directory. We may change, suspend or stop any part of the directory, including how listings look, what they show and how they are ordered. Wave Pro does not promise to operate the directory indefinitely. Nothing in these terms affects any rights you have by law.
• Earlier claims. If a business accepted our former paid claim terms before 5 November 2026, anything it paid for continues as agreed.

9. Intellectual property

Wave Pro’s name, design, and software are owned by us or our licensors. You may use the service for its intended purpose but not copy, resell, or reverse-engineer it.

10. Third-party data and services

Wave Pro relies on third parties including weather and marine forecast providers (such as Open-Meteo), mapping, geocoding and postcode services, and cloud hosting. Their data is used under their terms and we attribute sources where required. We are not responsible for third-party content or availability.

11. Availability and changes

We aim to keep Wave Pro available but do not guarantee uninterrupted access, and we may change or withdraw features as the product evolves. We will give reasonable notice of significant changes where we can.

12. Liability

Wave Pro is provided “as is”. To the fullest extent permitted by law we exclude liability for loss arising from your use of the service or from reliance on launch, weather, conditions, journey-planning or Compete information, or from deals made through the Marketplace or attendance at a Ride Out. Nothing in these terms limits liability that cannot lawfully be limited — including for death or personal injury caused by our negligence, or for fraud.

13. Suspension and termination

You can close your account at any time — permanent account deletion is available in Account settings, reached from the avatar menu, or at wave-pro.co.uk/account-deletion. We may suspend or end access if these terms are breached or to protect the platform and its members.

14. Changes to these terms

We may update these terms as Wave Pro grows. We will post the revised version here with a new date, and for material changes we will take reasonable steps to bring them to your attention where reasonably practicable. Continued use after a change means you accept the updated terms. A change does not alter the terms a business accepted for a claim or renewal it has already paid for.

The version published at wave-pro.co.uk/terms is the current one. Older versions of the Wave Pro app may show an earlier copy of these terms; where they differ, the published version applies.

15. Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the courts of England and Wales.

16. Contact

Questions about these terms? Email hello@wave-pro.co.uk, or see Support for help with the service.